|If you still have a problem? Email Support here|
Click here if you :-
|Windows Vista and Windows 7
PiobMasterPro and the Alasdair Gillies Learner compositions series are Vista and Win 7 compiant. However, some users have managed to install PiobMaster 2.3 and DrumScriobh 2.0 on Vista and Windows 7 using the following work around. However, it does not rectify the playback problem experienced by the users.
"There is a problem which is easily sorted when running PiobMaster under Vista. A dialogue referring to Regedit appears on program launch. So exit PiobMaster. The user (as administrator) goes to the User Accounts Control Panel and selects the option to turn User Account Control OFF. The PC restarts and after restart, user relaunches PiobMaster. Then go back to same control panel and turn UAC back on, restart and relaunch. Fix should work.". Donald Shaw, Scotland UK.
|Trial & Full Versions
Ensure to download the PiobMasterPro trial version before purchasing
Remember to remove trial versions of PiobMaster 2.3 and DrumScriobh 2.0 before installing full version of your chosen software package.
|Tutor Book Users
If you are experiencing a problem viewing the exercises and video clips on the Tutor Book CD-ROM - please download and install this patch from here
Patches & Upgrades
Click here for the latest patch upgrade to PiobMasterPro which is now available. It will contain bug fixes relating to the very first release of PiobMasterPro
Missing License Key
This is due to a program such as "CCleaner" registry cleaner that appears to remove the PiobMasterPro license details which are encrypted in the PC's registry: Please reconfigure the registry cleaner software or remove it.
Missing Time Signatures
This is due to a Windows upgrade from Microsoft. Please replace your font with the amended one available here. Follow these steps :
Solution for Win 7 (Will be similar for XP and Win 8,10)
Online Download Installation Error Code 1925 - Run as Administrator
This is due to security constrictions within Windows
Solution (Win 7,8,10)
"The ordinal 7000 could not be located in the dynamic link library mfc90u.dll"
"The application has failed to start because its side-by-side configuration is incorrect"
"PiobMasterPro Help does not dispay content"
Update your installation to build 7 (to address a number of issues). Approx. file size: 1.5Mb.
Check your own version first to see if you need to update. Details are on the program's Start->About... screen.
Please choose the appropriate update below (be careful!!):
update a download installation (stay online) or
update a cdrom installation.
Rogue notes can't be selected or deleted
Cannot find the DrumScriobh CD problem
If you don't want to download the update to fix this problem, just download this patch and run it after closing DrumScriobh 2. Follow the instructions to enter your CDROM drive letter (NO colon). When this is done, close it and run DrumScriobh 2 as normal.
If you have an early DrumScriobh 1.0 CD-ROM version and you are unlucky enough to see a message saying something like "PiobMaster must be installed before use", download this patch and run it.
DrumScriobh 1.0 can still be downloaded from here
Alasdair Gillies MSR Vol 1
When run in Windows 7 you may experience the ebook not appearing in the viewer. To rectify this, complete the following steps
How to import BMW Gold files into PiobMaster
PiobMaster 2.3 Update
For registered PiobMaster 2.2 users only. This update won't work with version 2.1, you will need to purchase an upgrade license.
For registered PiobMaster 2.2 users with an old style license key [i.e 8B934956FBE3E3EBEA] you will need to email us with your old details, so that we can create a new style password for you, thus enabling you to upgrade to PiobMaster 2.3 for free.
Select the appropriate update below depending on your current installation type (please be careful!)
a) To update a Downloaded and unlocked version to 2.3 click here
b) To update a CD Rom version to 2.3 click here
Important: Do NOT uninstall version 2.2. Once you have downloaded the setup program, run it from your hard disk (or desktop) and follow the on-screen instructions.
Most recent version of PiobMaster 2.1
PiobMaster 2.1 (Build 6) can be downloaded from here